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Product warranty

Warranty coverage is product- and manufacturer-specific and is confirmed in the accepted commercial quotation.

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01

Coverage

The applicable manufacturer warranty, start date and exclusions are identified with the supplied item.

02

Making a claim

Retain the NPE reference, product MPN, serial details and evidence of the reported fault.

03

Safe handling

Isolate equipment safely and do not dismantle or modify it when doing so could affect a claim.

04

Assessment

Warranty evaluation may require manufacturer inspection and does not imply an immediate replacement.